FAQ
Shipping & Delivery
How quickly will I receive my Novelleafy bracelet? We want you to start wearing your new favorites as soon as possible! We offer three reliable shipping options for our U.S. customers:
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Express Shipping (3-6 business days): $20.00 – For when you need that perfect gift or accessory fast.
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Standard Shipping (7-14 business days): $10.00 – Our most popular and balanced delivery choice.
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Free Shipping (7-14 business days): $0.00 – Enjoy free delivery on qualifying orders for the best value.
Can I track my order? Yes! Once your Novelleafy order is processed and shipped, you will receive an email with a tracking number so you can follow your package's journey to your door.
Sizing & Care
How do I know what size to order? Most of our bracelets are adjustable or come in standard sizes. Please check the "Size Guide" on each product page for specific measurements and tips on how to measure your wrist for the perfect fit.
How should I care for my bracelet? To keep your Novelleafy pieces looking fresh, we recommend avoiding contact with water, perfumes, and lotions. Store them in a dry place, preferably in the original pouch provided, to prevent tarnishing.
Returns & Satisfaction
What is your return policy? We want you to be 100% in love with your purchase. If you are not satisfied, we accept returns on unworn items in their original packaging within 30 days of delivery.